Refund and complaints policy

Effective date: 12 October 2026. Contact us through the contact form or at info@hustinct.com and include the email used at checkout. To withdraw from a contract, use Withdraw from contract here.

Plans and prices

• Pro: the course with 3 PDF workbooks, USD 170 one-time payment.
• Premium: the course and 3 months of Insider Club starting on day 15, USD 197 one-time payment.
• Insider Club: USD 107 per month, cancel any time.

All prices are in US dollars (USD). There is no guaranteed profit.

14-day money-back guarantee

Pro and Premium include a voluntary 14-day money-back guarantee from purchase, as long as you have not opened or downloaded any of the three workbook PDFs. Watching lesson videos does not affect it. Once a workbook PDF has been opened or downloaded, the guarantee no longer applies. We record every opening or download with its date and time.

To use the guarantee, send the request from the checkout email within 14 days and identify the product and purchase date. We may refuse abusive or fraudulent use of this additional guarantee, but never restrict mandatory statutory remedies or a valid withdrawal right.

Statutory withdrawal

The voluntary guarantee is separate from EEA consumer withdrawal rights. By ticking the consent box at checkout you request immediate access to the course and acknowledge that you lose the right of withdrawal once access starts, which is when you first open or download a workbook PDF (art. 16(m) of Directive 2011/83/EU, § 7(6)(l) of Slovak Act No. 102/2014 Coll.). Read the withdrawal instructions.

Insider Club

Cancellation stops future renewals and normally preserves access until the end of the paid period. A past subscription charge is not automatically refunded solely because of later cancellation. Mandatory rights remain available for non-delivery, defective performance, duplicate or unauthorised charges.

Non-delivery and defects

If access is not delivered, contact us and allow a reasonable opportunity to supply it unless immediate delivery was essential or we refuse. For defective digital performance, statutory remedies may include bringing it into conformity, a proportionate price reduction or termination where legal conditions are met.

How refunds are paid

Approved refunds are returned through Stripe to the original payment method. Where law specifies a deadline, we comply with that deadline; valid withdrawal reimbursements are generally made no later than 14 days after notice.

How to complain

Email info@hustinct.com with the checkout email, product, payment date, Stripe receipt or payment reference where available, and a clear description. We acknowledge complaints without undue delay and assess them fairly against the contract and mandatory law. If a request for remedy is rejected or receives no answer within 30 days, eligible consumers may pursue alternative dispute resolution as described on the Contact page.

Questions? Contact hustinct. support.