Withdrawal instructions

Effective date: 12 October 2026.

Withdraw from a contract

How to withdraw

The simplest way is the online withdrawal function, available without logging in throughout the withdrawal period. You enter your name, the email used at checkout and the contract, then confirm. We immediately send an acknowledgement with the content of your statement and the date and time of its receipt on a durable medium (email). You may also use the model statement below or any other unequivocal statement sent through the contact form or to info@hustinct.com.

Your right

If you are an EEA consumer, you generally have 14 days from concluding a distance contract to withdraw without giving a reason. To meet the deadline, send an unequivocal statement before the period expires.

Digital content delivered immediately

For digital content not supplied on a tangible medium, the withdrawal right is lost only after you expressly request immediate supply and acknowledge that beginning supply causes the loss of that right (art. 16(m) of Directive 2011/83/EU, § 7(6)(l) of Slovak Act No. 102/2014 Coll.). For the course (Pro and Premium plans), you give this request and acknowledgement at checkout, and supply begins when you first open or download any workbook PDF. From that moment the right of withdrawal and the 14-day money-back guarantee no longer apply. Until then, you can withdraw or use the guarantee. This does not limit remedies for non-delivery, defects or non-conformity.

Services started during the withdrawal period

If you expressly request a service to begin during the 14-day period and then validly withdraw before it is fully performed, you may be required to pay a proportionate amount for the service supplied up to withdrawal where mandatory law allows it. The right for a service is lost only after full performance and the legally required prior consent and acknowledgement.

Model withdrawal statement

To: suminnovations s. r. o. (hustinct.), info@hustinct.com

I hereby give notice that I withdraw from my contract for: [product]. Ordered on: [date]. Customer name: [name]. Customer address: [address]. Checkout email: [email]. Date: [date].

Effects of withdrawal

Where withdrawal is valid, we reimburse payments without undue delay and no later than 14 days after receiving the notice, using the original payment method unless agreed otherwise. After withdrawal, the customer must stop using and sharing the digital performance.

Questions? Contact hustinct. support.